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We Are Here to Support You

Thank you for your continued loyalty and trust in Trotec Laser during these uncertain times. Our commitment and responsibility towards you has never been stronger as we face the COVID-19 pandemic around the world.

We are continuously monitoring the ever changing circumstances surrounding the coronavirus and we are going above and beyond to keep you, our clients, employees, showrooms, production facilicites and offices safe.

We would like to share with you what actions we are taking to continue our support to our clients, while also ensuring the health and safety of everyone.

Following the recommendations of the World Health Organization and the instructions from individual Governments, we have closed selected locations and showrooms, and in these countries, our teams are now working from home to continue to provide you with the support. 

First and foremost, we have implemented stringent hygiene and safety protocols in all of our offices, showrooms and production sites across the world, ensuring both that our staff are safe and that we can continue to operate and support you throughout this unprecedented time.

Even though we are all experiencing unique challenges, we as Trotec will do everything we can to support you in driving your business forward to enable you to come through this trying time and help you to be prepared for a possible economic boom.

Full availability and delivery capacity

Our Laserable Consumables departments are fully operational, allowing us to provide you with your consumable products as normal, either via our Consumables webshop, or via the phone or email locally in each country and are still available to give you exactly the same support as you are used to.

Our normal Consumable services are still fully available, including Cut-to-Size etc.

We are working with our delivery partners to ensure a fast and responsive delivery service for you as normal.

All consumables staff work within our very strict guidelines on hygiene protocol.

We would again like to thank you for your continued support throughout this uncommon time, we will continue to be there for you and we look forward to staying in touch with you.

Please be safe and stay healthy.

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